Systems Operating in Harmony

Successful retailing requires many things, but one of the most important in the early 21st Century is having eCommerce solutions capable of meeting your customers where they shop and giving them purchase options that meet their needs of the moment.

The emphasis on “needs of the moment” is crucial because consumer demands and expectations always evolve, sometimes in an unbelievably brief time span.

For example, an enduring effect of the pandemic is “contactless” curbside pickup or delivery to the customer’s doorstep. People either could not (because of pandemic guidelines) go pick up a purchase or would not go due to worries over picking up the virus. And these new demands happened with breathtaking speed.

All this means, your retail operation must have the options your customers want, including:

  • An in-store experience if you have a bricks and mortar presence
  • In-store pickup for online purchases
  • Curbside pickup for online or mobile app purchases
  • Online delivery arrangements and tracking
  • Combinations of the above or methods undiscovered as of today

However, no one system or software platform can reasonably be expected to achieve this on its own. That’s where integrations come into play. Getting systems to talk with one another and operate in harmony is crucial to providing a modern ecommerce experience to your site customers.

Let’s start the conversation

Point of sale system and your website not talking to each other? Want your systems to operate in harmony? Reach out and start the conversation with our integrations experts! We’re ready to help.

eCommerce Twin Cities

Are your business systems capable of meeting these new and evolving customer demands?

How well are your point of sale, ERP, or other inventory management systems performing in this unfamiliar environment? Chances are good that some, or all of your systems were designed before the brave new era of online retail sales. Even if your systems are relatively new, their out-of-the-box capabilities are often limiting, incomplete, inflexible, and incompatible with the other systems your business uses.

Disparate, standalone, systems lacking the ability to interoperate, share data, and support customer-driven changes mean manual processes, unnecessary work, and an inability to achieve long-term growth online.

Put another way, “This is not your parents’ retail experience.” Fortunately, that’s where Digital 1 eCommerce integrations come into play.

WooCommerce Integrations

When it comes to eCommerce integrations, you need three simple, but indispensable things to ensure success in building an online retail operation. One that meets today’s customer demands and flexes easily to meet future requirements.

First, you need an experienced developer and integrator:

With the skills to bring the best applications together in a seamless solution for your business.

Choosing Digital 1 brings that experienced creator of flexible, fully functional retail storefronts to your team; one highly experienced in WordPress and WooCommerce implementations.

Second, you need those best-in-class applications:

In our experience and professional opinion, we believe a WordPress website, the #1 platform for sites worldwide, crafted with a WooCommerce backbone, itself the #1 eCommerce platform, provides your retail operations with state-of-the-art capabilities along with practically limitless capabilities and functionality for future growth.

Third, you need to maximize your current technology investment:

By making them talk to the new systems. Say for example you really like your point of sale (POS) system. It does what you need, everyone understands how to use it, and you aren’t interested in scrapping it to get a modern front-end eCommerce tool like WooCommerce.

Our approach with clients in your situation is to connect these POS and other legacy systems to the new eCommerce tool, taking advantage of the dollars you’ve already invested. So, if you are using a system from Lightspeed, Epicor, NetSuite, and others, let us show you what we can do.

WooCommerce Integrations

Headless BigCommerce

So you’re operating a BigCommerce store and website. You love BigCommerce, but would like to start doing more with the website. That’s when you start running into roadblocks. Need new functionality? Sorry it’s not built into your theme. Need a special plugin? BigCommerce doesn’t have it in its extensions store. Want to get it developed? It’s going to cost you big – if you can even find a developer…

But there is another way.

Thanks to new support from BigCommerce, you can now functionally run a BigCommerce store on WordPress thanks to a new integration called Headless BigCommerce. Essentially, you’re taking all the great things about BigCommerce and marrying them with all the great things that come with WordPress. It’s BigCommerce without the BigCommerce website – which is by far the weakest part of the platform.

Combining these two platforms produces excellent results, but it takes a skilled partner with experience to get around some of the nuances. Take the next step with Digital 1.

Headless BigCommerce

Digital 1 eCommerce integrations are complete solutions

The market is full of flashy websites touting applications that can do one thing for your business exceedingly well. It may communicate with an Amazon storefront. It might feed PayPal data to QuickBooks automatically. Perhaps it tracks inventory and automates reorder points.

The problem clients face when taking this approach is they end up with a collection of standalone applications. Sure, these systems perform their tasks efficiently and reliably, but they also create data and function silos. Rarely are they able to share data and information one-way with another application, let alone sharing bi-directionally.

eCommerce Integrations

We do end-to-end

Digital 1’s eCommerce integrations aren’t your classic circa 2010 “one-way order data to your POS” variety. We design, develop, and implement complete end-to-end solutions. Systems that empower your operations with these and other capabilities:

  • 2-way data synchronization of order information
  • Comprehensive order tracking with customer updates
  • ShipStation support for efficient, easy order fulfillment
  • Product synchronization from the POS to WooCommerce
  • Complete inventory management including losses, damage
  • Offer both gift cards and eGift cards
  • Delivery confirmation, proof of delivery, delivery notifications
  • Support multiple fulfillment options to sati erences such as:
    • In-store pickup
    • Online delivery
    • Curbside pickup or local delivery
    • Local drop station delivery

We help you do it your way

Some firms provide out-of-the-box solutions that force users to adapt their processes to fit the application’s capabilities. At Digital 1, our preferred tools enable us to collaborate with your team and design a solution for your needs. Our clients appreciate this customer-centric approach versus the product-centric alternative.

We make sure you're in command of your system

Using a bit of 20th Century development-speak, at Digital 1, we don’t build your system and “toss it over the transom.” This saying refers to the old practice of one person or group completing their work and throwing it over the transom to the client. We take pains to train your team thoroughly, equipping them to use it to its full potential and manage routine maintenance and updates.

On-going support

Even after we turn over the keys to you and your team at the end of the training, you can rely on Digital 1 to be there should any questions or issues arise. We’re helping you build for the future of your business and are there to make sure the system and all its parts perform long after implementation.

Turn to Digital 1 for Your eCommerce Integrations

If the words eCommerce and eCommerce integrations are creeping into your business discussions and plans, talk to us today. Using WordPress, WooCommerce and your existing store-tailored POS or ERP, you can have the best of both worlds. We’ll take advantage of these known, trusted, and paid-for tools, and build you an eCommerce presence that will serve your customers today and in the future.

With our integration experience and familiarity with premium apps like HubSpot, WordPress, and WooCommerce, LightSpeed, Modern Retail and more, we can build an entirely new solution or incorporate your existing POS and ERP systems into a smoothly functioning sales driver.

Contact us today to get the discussion started. An excellent place to start is with an Integration Consultation that’ll help our team better understand the solution that your business needs. 

Let's Talk
Accelerate Your Growth

Call us now

612-547-8261

Turn to Digital 1 for Your eCommerce Integrations

If the words eCommerce and eCommerce integrations are creeping into your business discussions and plans, talk to us today. Using WordPress, WooCommerce and your existing store-tailored POS or ERP, you can have the best of both worlds. We’ll take advantage of these known, trusted, and paid-for tools, and build you an eCommerce presence that will serve your customers today and in the future.

With our integration experience and familiarity with premium apps like HubSpot, WordPress, and WooCommerce, LightSpeed, Modern Retail and more, we can build an entirely new solution or incorporate your existing POS and ERP systems into a smoothly functioning sales driver.

Contact us today to get the discussion started. An excellent place to start is with an Integration Consultation that’ll help our team better understand the solution that your business needs. 

Let's Talk
Accelerate Your Growth